Elevate Commerce, LLC (“Elevate Commerce,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at elevatecommerceatl.com (the “Website”) or communicate with us through the Website. By using the Website, you consent to the practices described in this Privacy Policy.
This Privacy Policy applies to information collected through the Website. It does not apply to information collected or processed during the performance of client project work, which is governed by the applicable client service agreement.
1. Information We Collect
1.1 Information You Provide. We collect personal information that you voluntarily provide to us when you submit the contact form on our Website or communicate with us by email, phone, or other means. This information may include: (i) your name; (ii) your email address; (iii) your phone number; (iv) your business name; and (v) the content of your message or inquiry.
1.2 Information Collected Automatically. When you visit our Website, we automatically collect certain information about your device and your use of the Website through Google Analytics and similar technologies, including: (i) your IP address (anonymized by default in Google Analytics 4); (ii) browser type and version; (iii) operating system; (iv) referring URL; (v) pages visited and time spent on each page; (vi) date and time of your visit; and (vii) device type and screen resolution.
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our Website. Cookies are small data files stored on your device by your web browser.
2.1 Types of Cookies We Use.
Essential Cookies — necessary for the Website to function properly. These cookies do not collect personal information and cannot be disabled without affecting Website functionality.
Analytics Cookies — used through Google Analytics 4 to understand how visitors interact with our Website, including pages visited, time on site, and traffic sources. Google Analytics 4 anonymizes IP addresses by default and does not store individual IP addresses.
2.2 Managing Cookies. You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Disabling analytics cookies will not affect your ability to use the Website. For more information about Google Analytics and how to opt out, you may install the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
2.3 Do Not Track Signals. Some web browsers transmit “Do Not Track” signals. Our Website does not currently respond to Do Not Track signals. However, you may opt out of Google Analytics tracking as described in Section 2.2 above.
3. How We Use Your Information
We use the information we collect for the following purposes: (i) to respond to your inquiries submitted through the contact form; (ii) to communicate with you about potential or ongoing service engagements; (iii) to analyze Website traffic and usage patterns to improve the Website experience; (iv) to maintain and improve the functionality and security of the Website; (v) to comply with applicable legal obligations; and (vi) to protect our rights, property, and the security of our Website and users.
We do not use your contact information for marketing or promotional purposes unless you have separately opted in to receive such communications.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
4.1 Service Providers. We may share your information with third-party service providers who assist us in operating the Website, including Google LLC (for analytics). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements. We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to comply with applicable law.
4.3 Business Transfers. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on our Website.
4.4 Protection of Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, suspected fraud, or situations involving potential threats to the physical safety of any person.
5. Your Privacy Rights
5.1 All Users. Regardless of your location, you may: (i) request access to the personal information we hold about you; (ii) request correction of inaccurate personal information; (iii) request deletion of your personal information; and (iv) opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
To exercise any of these rights, contact us using the information in Section 11 below. We will respond to your request within thirty (30) days.
5.2 California Residents. If you are a California resident, you have additional rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including the right to: (i) know what categories and specific pieces of personal information we collect, use, and disclose about you; (ii) request deletion of your personal information; (iii) opt out of the sale or sharing of your personal information — we do not sell or share personal information as defined under the CCPA/CPRA; and (iv) not be discriminated against for exercising your privacy rights.
To submit a CCPA/CPRA request, contact us using the information in Section 11 below. We may need to verify your identity before processing your request.
5.3 Other State Privacy Laws. Several states have enacted consumer privacy laws that may apply to you, including but not limited to Virginia, Colorado, Connecticut, and Texas. If you are a resident of a state with an applicable privacy law, we will honor your rights under that law. Contact us using the information in Section 11 to exercise your rights.
6. Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for as long as needed to respond to your inquiry and for a reasonable period thereafter, not to exceed twenty-four (24) months unless an ongoing business relationship exists. Google Analytics data is retained in accordance with Google’s standard retention settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. You transmit information to us at your own risk.
8. Children’s Privacy
Our Website and Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us using the information in Section 11.
9. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Elevate Commerce. We are not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable law. Changes will be effective when posted to this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Elevate Commerce, LLC Email: info@elevatecommerceatl.com Website: elevatecommerceatl.com